FAQ

B METERS produces ultrasonic water meters, mechanical water meters, thermal energy meters (heat meters), and remote reading systems. Our product range covers residential, commercial, and industrial applications.

Yes. All applicable B METERS meters comply with the Measuring Instruments Directive (MID) 2014/32/EU, which is mandatory for fiscal metering in the European Union. Relevant certifications are available in our Downloads section.

Our remote reading systems support wM-Bus (EN 13757), LoRaWAN (Class A/C), NB-IoT, and wired M-Bus. The specific protocol depends on the product model and configuration.

BMetering KeyGenerator can be downloaded from our Downloads page or directly from keygenerator.bmetering.com. After installation, you will need a license key provided with your product purchase. Contact our technical support if you need assistance with activation.

Standard warranty for B METERS metering products is 2 years from the date of purchase, covering manufacturing defects. Extended warranty options may be available — please contact your sales representative for details.

All product documentation, including installation manuals, data sheets, and technical specifications, is available in our Downloads section. You can filter by document type to find what you need.

You can open a technical support ticket at ticket.bmeters.com. Alternatively, contact our support team via the Contact Us page on this website.

Yes. Our HYDROSPLIT range of thermal energy meters is designed for both residential heating installations and large district heating networks, with accuracy class 2 compliance.